退換政策RMA POLICY

          1.    退貨或換貨 我們允許顧客因產品質量問題提出的退貨或換貨要求,但須符合以下要求:

          a.     被退換或退貨的商品須保證產品本身完整且不被人為損傷及損壞,以被退換或退貨的產品不影響再次銷售為前提.

          b.    被退換或退貨的商品須保證產品包裝完整且不被人為損傷及損壞,以被退換或退貨的產品不影響再次銷售為前提.

          c.     退貨或換貨要求應在該產品交貨後14日內提出並由本公司確認並同意.

          d.    產品交貨14日以後至產品質量保證期一年完結期間因產品出現質量問題,本公司不予退貨或換貨.

          2.    質量保證期為一年

          a.     對於質量保證期內的產品,本公司負責不因人為因素導致的產品質量問題產生的產品硬件費用.

          b.    對於質量保證期外的產品,本公司無需對產品因任何因素產生的問題負責,但是本公司會盡力幫助顧客在力所能及的範圍內解決問題.

           

          A.     Return Material Authorization (RMA) Policy under the conditions below:

          a)      The products must be brand new without any damages as original, the products must remain the condition available for re-sell.

          b)     The products packaging materials must be remained the condition available for re-pack.

          c)      The products are allowed to be returned or ex-changed within 14 days of delivery

          d)     From the day of delivery to the end of the 1 year warranty, RMA or products ex-change request is not acceptable.

          B.     One Year Products Warrantee

          a)      We guarantee the products quality and be responsible for the hardware parts replacement free of charge within warranty period only.

          b)     We are not responsible for accidental damages caused by anyone other than our authorized technician.

          c)      We are not responsible for any issues of products warranty period expired.

          However, we will try our best to help our customers to solve problems.


          技術支持: 睿祥电气 | 管理登陸
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